University of Ulster

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Support Services

It is very important to enjoy your time with us at University of Ulster in order to get the most out of your student experience. Having problems and not knowing who you can talk to can get in the way of that so that’s why pleasetalk.org brings together a list of our services so you have support and advice no matter what campus you are on.

The Students Union
‘Your Students Union’ is the slogan we live by so we are here for YOU. The students union is made up of student officers and staff who are here to involve, represent, entertain and support you. You can contact us at any time whether it is a crisis or just a quick question.

Your elected officers are:

Claire Flanagan –  President
su.president@uusu.org 028 903 66050

Ciara McCann – Vice President Campaigns & Communications
vp.campaigns@uusu.org 028 7137 5348

Fintan Woods – Sports President
sports.president@uusu.org 028 903 66057

Jordanstown:
Emma Thompson – Vice President
vp.jordanstown@uusu.org 028903 66055

Coleraine:
Niall Robb – Vice President
vp.coleraine@uusu.org 028 701 24323

Magee:
Johanna Gallagher – Vice President
vp.magee@uusu.org 028 713 75290

Belfast:
Stuart Cannell – Vice President
vp.belfast@uusu.org 028 902 67308

Student Support
Our student support has five services and can help you while studying at the University of Ulster. These include;
- Childcare
- Counseling / Mental Health
- Disability
- Health
- Student Finance

Further information can be found at www.studentsupport.ulster.ac.uk

Contact details per campus:
Jordanstown: supportinfo-j@ulster.ac.uk 028 9036 6336
Coleraine: supportinfo-c@ulster.ac.uk 028 7032 4105
Magee : supportinfo-m@ulster.ac.uk 028 7137 5218
Belfast: supportinfo-b@ulster.ac.uk 028 9026 7300

Finance
It can be extremely stressful if you are in debt or having money problems. But don’t be afraid to speak to someone about it, it is the first step to solving the problem.

You can contact our Student Support (see above) for advice, or get in touch with our Financial Advisor who is on a different campus each day of the week and can schedule a meeting with you.

Financial Advisor – Frank Dunleavy
financialadvisor@uusu.org 028 9036 6056

Academic
If you are experiencing problems with your course or academic life and your class rep or tutor is unable to help then contact your students union. There are elected officers on each campus to help you deal with academic problems.

Jordanstown: vp.jordanstown@uusu.org 028 903 66055

Belfast : vp.belfast@uusu.org 028 902 67308

Coleraine: vp.coleraine@uusu.org 082701 24323

Magee: vp.magee@uusu.org 028 7137 5290

SIP (Student Information Point) is intended to be a service which does exactly what it says on the tin! SIP is a newly introduced project being piloted here at the Coleraine Campus of Ulster University. It is a student-run project currently consisting of 11 volunteers of different study backgrounds who volunteer their time here to act as a professional, friendly and available support service to all students on campus during their time here at Ulster!

SIP provides a free and confidential information and support service to all campus students who seek that friendly fellow student face to point them in the right direction or signpost them to the service most suitable for the student’s query!

Our volunteers are from a mixture of study backgrounds and years of study and have all completed appropriate training for their post from the Student’s Union, Student Support and Mind Your Head.

Whatever your query or quandary our SIP volunteers will welcome you, listen to your concerns and do their upmost to signpost you to corresponding support service most suited to your needs.

Our SIP centre currently has eleven friendly, approachable and trained volunteers who dedicate their time to the SIP Centre to improve the student learning experience here at Ulster as best they can.

You can find our SIP Centre in South Building, Student’s Union based at the Coleraine Campus.

Room B024 is situated on the ground floor.

You can contact our SIP centre by telephone (internal) 24321

(external) 028701 24321

Please keep up to speed with our Facebook Group also as opening times will be open to change semesterly.

https://www.facebook.com/?ref=tn_nonslim#!/groups/219362464801954/

Our times for this current semester are Tuesday – Friday weekly  opened 10am – 4pm!

Semester 1 Volunteer shift timetable

Who volunteers there?

  • Student Volunteers details

Lauren

Tracey

Sinead

Nichola

Susan

Katrina

Jacqui

Maria

Jim

Sarah

Kerrie

For further information about our Student Information Point (SIP) or if you wish to give us any feedback on our service then please feel free to contact me at:

Rachel Mullan

r.mullan@uusu.org

Academic Representation & Research Co-ordinatior

Student’s Union

Or by telephone no: Internal- 24373

External – 028701 24373

Alternatively:

Avril Honan

a.honan@ulster.ac.uk

Student Engagement Manager

Or by telephone no: Internal – 68712

External – 028903 68712

Chaplains
Our chaplains on campus are here to provide pastoral services to all members of the university community. This can include crisis ministry, counselling, sacraments, worship, education, and help in ethical decision-making. They can be found on each campus in the following locations, and are more than happy to lend a listening ear.

Jordanstown: 5F01 Chaplaincy / 1D05 Prayer Room
Coleraine: L101 Chaplaincy / L102 Prayer Room
Magee: MC108 Chaplaincy
Belfast: contact the chaplains to make a time!

For contact info on each of the campus chaplains see
www.ulster.ac.uk/chaplaincy/contactus.html

Career Development Centre
It can be daunting not knowing where you will end up after your time here at University of Ulster. If you are worried about your future do not hesitate to get in touch with our careers office.

Contact details for each campus can be found on the website at
http://careers.ulster.ac.uk/contactus.html

Looking after your Mental Health
‘Mind your head’ is a mental health information campaign. It seeks to increase awareness of mental health issues and provide information on organizations that can offer support.

You can contact them on: 028 9031 1611
Or find more information at
http://www.mindingyourhead.info/