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Dublin City University

Support Services in DCU

Student Learning

Manage your learning and develop your study skills

Student Learning is here to help you manage your learning and develop your study skills. You can improve your skills by using our online tutorials and resources, attending a workshop, or meeting one of our writing tutors or study skills specialists. For more information, please see: http://dcu.ie/studentlearning/index.shtml

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Sports Development Service

Sports facilities, programmes and acadamic courses.

DCU is home to one of the most developed sporting structures of any University and boasts some of the finest sports facilities, sports programmes and academic courses in the country. The Sports Development Service, as part of the Student Support & Development team is responsible for the development of student sport. They continually strive to ensure that the appropriate pathways are in place to allow students to develop and succeed in sport at whatever level they wish to participate. For more information, see http://www.dcu.ie/studentsport/index.shtml

T: (01) 700 6041 or (01) 700 5811

Location: Henry Grattan Building, DCU Glasnevin Campus

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The Registry

Admissions, registration, change of modules, transcripts, ID cards, confirmation of attendance, grant cheques, withdrawals, deferrals and much much more.

The Registry should be your first point of contact if you wish to discuss matters such as information on admissions and registration, change of module options, transcripts, replacement ID cards and letters confirming attendance; local authority grant cheques, withdrawals and deferrals, stamping welfare/visa forms, examination appeals, graduation and ID card audits. The Registry main office is located on the Glasnevin Campus in the Henry Grattan Building.  A Registry Office is also located at the St. Patricks Campus in Room D118. For more information, see https://www.dcu.ie/registry/index.shtml

T: (01) 700 5338
E: registry@dcu.ie
Location: Henry Grattan Building, DCU Glasnevin Campus

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Personal Tutor System

For support, advice and guidance.

The objective of this system is to develop a close relationship between individual students and lecturers, so that academic staff will be a source of support, advice and guidance for the students during their period in the University. On entry to the programme, each student is assigned to a Personal Tutor, who is available for consultation on academic and related matters. If for any reason you do not meet your personal tutor at orientation, or you are unaware of who he or she is, you can find the name and location of your Personal Tutor from the student portal on the DCU website.

http://www.dcu.ie/students/tutor.shtml

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Library

For all your academic needs.

Students registered with DCU are automatically members of the Library. There are two libraries: one on DCU Glasnevin Campus and one on DCU St Patrick’s Campus. As well as checking out books on short and long term loans, you can also use the library for photocopying, printing, study areas, collaborative study rooms and more. For more information, see http://www4.dcu.ie/library/index.shtml

Glasnevin Library- T: (01) 700 8750- E: library@dcu.ie

St. Patrick’s Library- T: (01) 884 2170 E: library@spd.dcu.ie

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INTRA Office

For the experience of a real work environment.

Most courses in DCU offer an INTRA placement as part of your degree. INTRA gives you the chance to experience a real work environment before you graduate. For many students this opportunity is one of the main reasons for choosing to study at DCU. INTRA should help you to make decisions about your future career. It will also allow an employer to see you at work and assess you as a potential employee. For more information, see: https://www.dcu.ie/intra/index.shtml

T: (01) 700 5422

Location: CG29, Henry Grattan

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The International Office

Helping students feel at home in DCU.

The aim of the International Office is to help international students to feel at home here in DCU. They offer advice and support on various topics including accommodation, working in Ireland, immigration regulations, English language requirements and exchange programmes. They also offer Irish students advice on studying abroad and can provide information on universities across the world. For more information, see http://www.dcu.ie/international/index.shtml

T: (01) 700 7411
E: international.office@dcu.ie

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Health Service

Quality primary health care and education about healthy lifestyles.

The Student Health Service is a Nurse-Led service, providing on-campus primary healthcare to currently registered students of DCU. We take care of the physical, psychological and social aspects of student health and health promotion. For more information, see https://www.dcu.ie/health/index.shtml

DCU Glasnevin Campus:

T: (01) 700 5143
E: healthservices@dcu.ie
Location: CG13, Henry Grattan

DCU St. Patrick’s Campus:

T: (01) 884 2239
E: spd.healthcentre@dcu.ie
Location: A104, Ground Floor, A Block

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Financial Assistance

Tackling educational disadvantage.

The Student Assistance Fund is operated by Student Support & Development and is aimed at tackling educational disadvantage by providing financial support. The fund is open to full-time students with special consideration to undergraduate students with financial difficulties. For more information, see http://www.dcu.ie/students/finance/index.shtml

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Fees Office

Fees, fees schemes and fee payments.

The Fees Department handles programme fees for all students. If you have a query regarding your fees, the free fees scheme or the payment of fees, then you should contact the fees office. For more information, see http://www.dcu.ie/students/finance/index.shtml

DCU Glasnevin Campus: T: (01) 700 5875- E: fees@dcu.ie

DCU St Patrick’s Campus: T: (01) 7008069 /8049 – E: spd.fees@dcu.ie

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Equality Office

Ensuring fairness, respect and dignity.

The Equality Office is there to ensure that all staff and students are treated fairly, with respect and dignity, while they work and study here in DCU. For more information, see http://www4.dcu.ie/equality/index.shtml

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The Disability & Learning Support Service

Promoting equality of access and opportunities.

The DCU Disability Service’s key objective is to promote equality of access and opportunities to students with disabilities, ranging from physical disabilities to learning difficulties such as dyslexia, and mental health issues. The service provides information on disability related issues in DCU as well as various forms of support to students registered with the service such as learning supports, assistive technology and more. For more information, see https://www.dcu.ie/disability/index.shtml

T: (01) 700 5927
E: disability.service@dcu.ie
Location: CG 28, Henry Grattan Building, DCU Glasnevin Campus / Room A102, A Block, DCU St. Patrick’s Campus

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Information Systems & Support (ISS)

Help with your email account, username or password.

The main reasons that you may need to contact ISS are for help with your email account, username or password. There are ISS helpdesks located on the DCU Glasnevin, St. Patrick’s and All Hallows Campus. For more information: https://www.dcu.ie/iss/index.shtml

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The Chaplaincy

In the Interfaith Centre.

The Chaplaincy is located in the Interfaith Centre, next to the Hub on DCU Glasnevin Campus. Chaplaincy services are also available on the DCU St. Patrick’s Campus. Students and staff are welcome to come and talk with one of the Chaplains or simply to relax with friends in comfortable surroundings or to avail of the hospitality and liturgical services. The Centre is open to all denominations as well as those who are simply looking for a quiet space to relax.

For more, information, see http://www.dcu.ie/students/chaplaincy/index.shtml

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Careers Service

Helping you manage your career.

The Careers Service helps students and recent graduates to manage their careers (set realistic goals, make informed career decisions and develop the skills necessary to accomplish their goals) by offering a range of professional services including careers information, education, advice and guidance. For more information, see https://www.dcu.ie/careers/index.shtml

T: (01) 700 5163
E: careers@dcu.ie
Location: CG26, Henry Grattan

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Accommodation

The campus residences.

If you would like to apply for a place on campus, if you are seeking information on the type of accommodation available or the cost, if you require subsidised or accessible accommodation, then you can contact Campus Residences. For more information, see http://www.dcuaccommodation.ie/

E: campus.residences@dcu.ie

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Access Services

Increasing participation in higher education.

Dublin City University’s Access Service co-ordinates a range of programmes aimed at increasing participation in higher education by students who for a variety of financial or social reasons do not view going to university as a viable option. For more information, see http://www.dcu.ie/students/access/index.shtml

Location: Henry Grattan Building, DCU Glasnevin Campus / A Block, DCU St Patrick’s Campus.

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Academic Staff

Teaching staff in your departments.

If you have queries about your course or modules (e.g. exam weighting, compensation, continuous assessments, deadlines, timetabling etc.) then don’t forget that you can contact your lecturers or the Chairperson of your course. These people should be available to answer your questions and are often the best source of information on course specific issues.

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Students’ Union

Students' Union Staff and Services

Your Students’ Union is a one-stop-shop for any questions you may have about any aspect of your life here in DCU. You can come to us for advice or info on academic matters such as exams, appeals, changing modules, deferrals, difficulties with a lecturer, grinds etc. But we’re also here to help if you’re experiencing problems at home or in your personal life. If you’re feeling stressed or upset, if you need advice and you don’t know who to go to or even if you just want to chat, then you’re always welcome to come and talk to us. For more information and contact details, please see http://dcusu.ie/

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Student Advice Centre

Education services

Student Advice Centres are available on the DCU Glasnevin and St. Patrick’s Campus. All students and staff are welcome to our offices which are one stop shops for advice and guidance on all matters academic, personal and financial. On speaking with a Student Adviser, a student can be further referred to an individual staff member or another service unit for further advice when relevant.

https://www.dcu.ie/advice/index.shtml

Glasnevin Campus: Ground Floor, Henry Grattan Buiilding (Opposite main student restaurant)

St Patrick’s Campus: Room C101, Ground Floor, C Block (Opposite main reception)

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The Counselling and Personal Development Service

The Counselling and Personal Development Service

The Counselling and Personal Development Service is a professional and confidential service, which is available to all registered DCU students (both at under graduate and post graduate levels) free of charge. The service is staffed by qualified and experienced counselling psychologists or psychotherapists.

The service aims to address personal and social issues that hinder a student’s academic performance in a non judgmental manner. The counsellor will work with you to develop more effective responses to difficulties, enabling problem solving and decision making while enhancing self-awareness. For more information, see https://www.dcu.ie/counselling/index.shtml

If you have a difficulty, don’t sit on it, do something about it sooner rather than later, make that call or send that email for an appointment.

E: counselling@dcu.ie
Location: Henry Grattan Building, Glasnevin Campus / A Block, St Patrick’s Campus

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